starting monthly recurring revenue.
Illustrative inputTurn the cancel click into a save.
When a customer hits cancel, ChurnGuard responds with an AI-personalized save offer—pause, discount, or downgrade—tuned to their reason and account history. Failed-payment recovery is included as a complement to Stripe's native tools.
Join the private pilot
Coming soon · Performance-based pricing
The problem math
The bigger MRR leak starts with “Cancel.”
Failed payments already have a recovery path in Stripe. Voluntary churn is the less-defended moment: every customer who chooses to leave takes recurring revenue out of the next month. Use your own numbers below—the example is illustrative, not a benchmark.
in accounts choosing to cancel this month.
MRR exposed at the cancel momentretained if one in five accepts a save offer.
$4k × 20% illustrative save rateHow it works
Meet the customer before they leave.
ChurnGuard adds a focused save layer to your product's cancellation experience, then supports the involuntary-churn tools already in your billing stack.
Intercept the cancel moment
Embed ChurnGuard in your existing cancellation path so the save flow appears when a customer chooses to leave—not days after they are gone.
Understand the reason
Combine the customer's stated reason with account history, plan, and usage context to identify the most relevant save path.
Present the right save
Offer a tailored pause, discount, or downgrade instead of forcing every customer through the same generic retention screen.
Cover payment failures too
Include smart retries, dunning emails, and secure card updates alongside Stripe Smart Retries—complementing its native recovery rather than replacing it.
Private pilot pricing
If we recover nothing, you pay nothing.
Pricing is pure revenue share: 10% of recovered MRR. There is no base fee and no monthly minimum.
Aligned with recovery
10%
of recovered MRR
No base fee. No monthly minimum. Recover nothing, pay nothing.
ChurnGuard earns its cut after the save.
- Connect Stripe or your existing billing system.
- ChurnGuard runs cancel-moment save flows first, with failed-payment recovery supporting your billing stack.
- Pay 10% only on MRR recovered within 14 days of a ChurnGuard flow.
The attribution window keeps billing clear: only revenue directly recovered after a ChurnGuard flow is included.
FAQ
The practical details.
Which billing platforms does it work with?
ChurnGuard is billing-stack agnostic. If your system can expose subscription events and accept customer or account updates through API, it can connect without an app-store install. Stripe is a natural fit, not a requirement.
Doesn't Stripe already recover failed payments?
Yes. Stripe already provides Smart Retries, dunning emails, and automatic card updates for involuntary churn. It does not provide a comparable AI-personalized flow at the voluntary cancel moment. ChurnGuard complements Stripe by presenting a tailored pause, discount, or downgrade before the customer leaves.
Does ChurnGuard take a cut of recovered revenue?
Yes—10% of MRR recovered within 14 days of a ChurnGuard flow. There is no base fee or monthly minimum. If ChurnGuard recovers nothing, you pay nothing.
Where does the cancellation flow live?
Embed it in your existing account or cancellation experience through the integration. The flow appears at the cancel moment and keeps your product experience intact.
Is our customer or billing data used to train AI?
Never. ChurnGuard uses private AI, and your data stays yours.
When does the pilot start?
Founding pilot members get first access as spots open.
Founding access
Help shape the private pilot.
Tell us about your SaaS business and billing stack. We'll reach out as pilot spots open.
Coming soon